Privacy Policy

Last updated: April 3, 2026

1. Who We Are

NeCL (Neural Engineering & Cognitive Logic) provides AI engineering services including custom bots, RAG systems, AI agents, and automation pipelines. Contact: neclcompany@gmail.com

2. Data We Collect

We may collect the following information when you interact with our services:

Contact data: name, email address, phone number, Telegram/WhatsApp handle — when you reach out to us.
Project data: business requirements, documents, and files you share with us during project work.
Usage data: anonymized analytics on our website (pages visited, referral source).
Bot interaction data: messages and files sent to our Telegram bots (Slowpoke Bot, etc.) for processing purposes only.

3. How We Use Your Data

To respond to your inquiries and provide our services.
To deliver and improve AI products you use (bots, tools).
To send project updates and invoices.
To improve our website and marketing (anonymized analytics only).

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-Party Services

Our services may use the following third-party providers to process data:

OpenAI, Google (Gemini), Anthropic (Claude) — for AI processing. Data sent to these APIs is governed by their respective privacy policies.
Telegram Bot API — for bot interactions.
Supabase / Railway — for hosting and database services.
Stripe / crypto payment processors — for payment processing.

5. Data Storage & Security

Project data is stored on encrypted servers and deleted upon project completion unless otherwise agreed.
Bot conversation data is retained for up to 30 days for context purposes, then automatically purged.
We use industry-standard security measures (TLS encryption, access controls, secure infrastructure).

6. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

Access your personal data we hold.
Rectify inaccurate or incomplete data.
Erase your data ("right to be forgotten").
Restrict or object to processing of your data.
Data portability — receive your data in a structured format.
Withdraw consent at any time.

To exercise any of these rights, contact us at neclcompany@gmail.com. We will respond within 30 days.

7. Cookies

Our website uses minimal cookies for essential functionality only. We do not use tracking cookies or advertising pixels.

8. Data Retention

Contact information: retained while we have an active business relationship, deleted upon request.
Project data: deleted within 90 days of project completion unless a maintenance contract is in place.
Bot data: auto-purged after 30 days.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

11. Contact

For any privacy-related questions or requests:

Email: neclcompany@gmail.com
Telegram: @ownerai